Scorto™ Behavia is a solution for customer management and retention optimized to automate customer revenue growth, subscriber retention, and customer value calculations.
With Scorto™ Behavia, you can be pro-active in saving and pleasing your highly valued clients, increase account profitability and reduce operational expenses.
Assess customer account dynamics and evaluate potential risks and profit opportunities that can arise from the subscribers experience and behaviors.
Understand the customer experience, as well as risks and opportunities for developing strategies and action plans.
Predict deteriorating trends prior to churn. Determine most appropriate pricing and rate plans, allocate resources in accordance with customer value, and reduce efforts and expenses of call center personnel.