Scorto™ Behavia for Insurers is a solution for policy administration and customer lifecycle management through scoring and analysis.
The system empowers insurers to better understand changing customer demands, gain insight into sales opportunities, and keep their focus on the most productive products and services. Understanding of customer behavior and decision processes allows insurers to detect and anticipate unmet customer needs and establish deeper relationships with their customers.
Scorto™ Behavia translates customer data into strategic, well-supported business decisions that improve day-to-day operations.
Implementing multiple customer segmentation schemes and applying targeted approach greatly improves effectiveness of marketing spend.
Unique insights into customer demands and policyholder behavior help improve decision making on pricing and reserving.
With this solution, insurers can measure, improve and maintain high-quality customer experience, and efficiently design new products and services.