Purpose: debt collection process management, collection scoring, debtors’ segmentation, collector’s efforts optimization, automation of collection actions.

Organizations need Scorto™ Ample Collection because:

• It helps to collect more debts from more customers
• It manages collections and debt recovery based on customer knowledge
• Bad debts do not necessarily mean bad customers! These should be addressed in the most efficient and effective way to balance collection and retention
• Acquisition costs can increase. So you should carefully select collection actions to keep retention rates high
• The Cost of Collection does not need to be high in order for you to obtain maximum collection results!

Concept and Key Tasks:

• Allows for automated decision and process flows in every step of the collections cycle: soft, middle, hard and legal collection
• Use of scoring models and collection rules to evaluate and segment borrowers
• Automation of collections: automatically sending SMS, e-mail, making voice calls or mailing print letters
• Automation of a delinquent account routing between different collection process participants
• Automation of every-day tasks of collection officers due to the set of specialized customizable web-based workplaces
• Specialized reporting for different departments
• Provides case by case scoring and analysis to allow for more efficient use of resources and greater success in debt recovery
• Ability to assign roles and responsibilities to various stakeholders in the collections process and hierarchy

Value Proposition

• The unique combination of tailored decision flow and workflow design in one easy-to-use package
• Incredibly intuitive and easy to use
• Automatically treat and assign cases
• No limit in terms of number of users, or number decision/ workflows
• Ability to report on individual cases, or entire A/R (accounts receivable) portfolio
• Flexible and easily integrate with most major banking systems and DBMS’s
• No need of IT involvement for rules, strategies, and other process changes

Examples of Industries and Applications:

• Across All Industries!
  • Frontline collections
  • Soft, medium and hard collections
  • Legal collections
  • Automation of Dunning processes and actions
  • Collection scoring to allow for prioritization of cases and management of resources
  • Corporate Collections