Decision Management for Debt Collection/Recovery and Collection scoring


This course describes the basic concepts and specifics of debt collection, debt recovery and collection scoring. The description of decision management systems with collection scoring is given. The course also describes the basic approach of collectability and locator rating calculation.


6 - 8 hours



Who should attend:

Risk Managers, Collection Department Specialists

Learn how to

  • build and optimize collection process
  • build and use collectability and locator ratings
  • use automated collection scoring systems for debt collection


It recommended taking “An Overview of the Automated Decision Management Environment” and “Introduction to Credit Scoring” courses before attending this course.

Course contents:

  • Credit Scoring Introduction
  • Collection Scoring Business Tasks
  • Concept and Architecture of Collection Scoring Systems
  • Work roles and workplaces
  • Administration aspects
  • Collection Scoring Models Overview
  • Collection Strategies Development

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